I received my new hearing device about 10 days ago. The first time I put it on I exclaimed to my carer “amazing! I didn’t know how much my hearing has deteriorated.”
Shayna Orbaum, satisfied BeHear ACCESS customer
In April of this year an article about our assistive hearing products was published in The Jerusalem Post, Israel’s most-read English news website and best-selling English newspaper. As a result, we were flooded with inquiries and purchase orders for our products in our local market. One such customer, Mrs. Shayna Orbaum, filled out our customer feedback form. Her comments are reprinted below, with permission.
Before I was able to use the device I had to do the set-up, which included performing my own assessment of how each ear received the different sounds and tones. And also pairing it with the Bluetooth on my smartphone.
The accompanying instructions are very clear with pictures and big writing. Very easy to follow.
I am able to enjoy TV so much more.
I found myself tuning in more and more to Netflix [just] so I could read the subtitles. I still love Netflix, but now am able to pick out movies from the VOD library and hear every word loud and clear.
I used to have the volume up to about 45, when now I don’t need to raise the volume to more than 28, which is comfortable for my carer.
Phone calls: what a pleasure to be able to hear so well. I don’t even have to hold the phone to my ear. The phone sits on the table or desk and I just speak normally as though I am speaking to someone nearby. I still have to try out the slow speaking mode.
I have tried medical hearing aids about 3 years ago. I just could not adjust, always hearing an echo or other noises. I went back to the audiologist about 6 or 7 times and it was determined that my ear canals are small and hearing aids are not suitable for me. I was refunded the 8,000 shekels without any problems.